Step-1: Fill up the following Form & Click the Next Button.

Customer Id (which is printed on your Bill) Reference No. (which is printed on your Bill) Complaint Nature (Select One Option) Metering (billing dispute related to meter, meter checking request, issues in replacement of defective meter etc.) Billing (over billing, bill adjustment, detection bill etc.) Collection of Tariff (dispute due to wrong tariff) Other connected matter Issue in acquiring Wiring Contractor Test Report for New Connection / Extension of Load Enter your complaint If you want to attach any supporting document(s) with your complaint, Click the Attach button   wait, file is being uploaded ... " +